The right help. In the right place.

Start with what you need. We’ll point you in the right direction.

Help with your treadmill

For setup, operation, care or a replacement-part question, contact Kassadin with your model and order information.

Delivery or order tracking

Open your retailer order history for shipment status, tracking and delivery support.

Returns or refunds

Your retailer’s policy and order eligibility determine the available return options. Start from the order where you purchased.

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Service support

Kassadin offers 12 months of service support, subject to the terms applicable to your product. Contact us with your order details to confirm the support available.

Keep your purchase information and the model label handy when you get in touch.

hisea@kassadintech.com